FAQs

To begin, you'll need to register your child(ren) for their time at The PlaySpace. You can complete the registration process online or in person during your first visit. Once registered, you'll receive a confirmation email, and upon completion of the registration forms, you can drop off your child immediately. Please note that for infants aged 6 weeks to 18 months, reservations are required due to limited space in the infant room. Obtaining a membership allows you to make reservations further in advance to ensure a spot for your infant. This flexibility is especially important given that nearly 70% of children under age 6 in the United States have all available parents in the workforce, according to the Center for American Progress, highlighting the essential role of daycare services in supporting working families

Memberships must be obtained in person at Empower Kidz. While we can initiate the process over the phone, you'll need to finalize and pay for your membership when you visit our facility. Membership provides benefits such as discounted rates on hourly drop-off services, unlimited advanced booking access, waitlist priority, and a 15% sibling discount on standard drop-in rates. Having a membership is ideal for families seeking reliable child care solutions, giving parents peace of mind that their children are in a safe, nurturing environment.

Once you've completed the necessary registration forms, you're welcome to drop off your child immediately. There's no waiting period between registration and using our services. However, please note that for infants aged 6 weeks to 18 months, reservations are required due to limited space in the infant room. Obtaining a membership allows you to make reservations further in advance to ensure a space for your infant. This immediate drop-off option ensures families have flexible access to quality daycare whenever they need it, supporting busy schedules and working parents.

If your child is in diapers you will need to bring several diapers and wipes along with a change of clothes. If your child is potty training, be sure to bring extra clothes. When packing lunch/dinner for your child, please make sure all the contents are NUT FREE. A cup or water bottle. We sell a variety of water cups and food thermoses. We also serve complimentary snacks; as a last resort lunch and dinner can be ordered at an additional cost. Items to Bring Every Visit: ● Your child's Empower Kidz (required) no-slip socks (or others from home): ■ One pair will be provided at registration- if forgotten, additional pairs may be purchased ($2) at drop off as we are a shoe free facility ● A change of clothes for each child, stored in a labeled ziplock bag ● All personal items clearly labeled with your child’s name ● All necessary diaper changing supplies, including diapers/pull-ups, creams, powders, etc., labeled with child’s name ■ Cloth or reusable diapers will not be permitted ● Shoes for each child to go to our outdoor playground ● Parents are encouraged to provide all snacks and meals, as you know your child's health and dietary needs best, ensuring that all contents are NUT FREE. ● Dress accordingly in comfortable washable clothing ■ We may get messy exploring, playing outside, creating, and crafting, so clothing will not remain spotless ● Emergency epi-pen in original RX box ■ Required paperwork must be filled out at registration ● Pre-filled formula or breast milk in bottles labeled with your child’s name and the date Items Not to Bring: ● Backpacks or bags (with the exception of nursery and toddler room guests who may be potty training may leave a diaper bag in a secured cabinet) ● Large comfort items ● Personal toys from home - We have plenty for them to play with! ■ School-age children may bring in homework assignments to work on ■ We do have cubbies to store items at the front reception area and hold no responsibility for items lost or misplaced ● Empower Kidz is a cell-phone free zone for children and staff ■ No electronic devices are permitted ● Meals or snacks containing nuts ● Non-emergency over-the-counter or prescription medications

Empower Kidz is considered an “Alternative Care Program” (also known as drop-in care) - “Drop-in care” is when an operation accepts a child into care on an as-needed basis. License - Exempt Period: Maximum Drop-off: 4 hours in a day at a limit of 12 hours per week

For the safety of all the children at Empower Kidz we only permit parents registered for a “Stay & Play” session to enter past the reception area door. For parents dropping off, we ask that you remain in the reception area as a member of our staff helps welcome your child into their play room. You can see the entire space from the front reception windows and we invite you to watch as your child acclimates. We understand dropping off can be hard, at times, for children and parents and want to make it as easy as possible for everyone. The quicker the goodbye, the quicker they acclimate.

Empower Kidz provides LAST RESORT meals, if forgotten, at an additional cost, for lunch and dinner. We ask that your child brings their own snacks and meals. Meals are to be in a thermos and/or accompanied with an ice pack for cold foods due to our limited storage space in the refrigerator. Please be sure the contents of the meals packed for your child are entirely NUT FREE. Snacks are complimentary (if forgotten)

You do not have to let our staff know when you will be back to pick up. This is the beauty of “drop-in” care. However, we do appreciate being notified about your estimated return time. This helps us better accommodate our teacher to child ratios.

At Empower Kidz we charge by the minute. After the first hour, we do not round up to the next hour, so you can drop your child(ren) off and not have to watch the clock!

Our entire staff is FBI background checked and fingerprinted. They are also first aid and CPR certified as well as trained to care for children. Our staff training meets the Minimum Standards put in place by the DFPS for full-time daycare in Texas.

At Empower Kidz we staff 1:4 in the infant room and between 1:8 and 1:10 on the main floor for ages 18 mos-10 years. This is well under the Texas Child Care Ratio guidelines.