FAQs

Empower Kidz Drop-In

Where do I start?

You will need to register your child(ren) for their time at Empower Kidz. The link to register is located here: Self Registration

You will receive a confirmation email and once the registration is complete you will be able to drop off immediately.

How do I obtain a membership?

Memberships must be obtained in person at Empower Kidz. While we can initiate the process over the phone, you'll need to finalize and pay for your membership when you visit our facility.

After I register, how soon can I drop off?

Immediately. Our registration system does send an automated “review” email but you are able to drop off immediately upon completion of the registration forms. All forms must be complete and updated to check in .

*If your child is an infant (6 weeks -18 months) reservations are required to drop off to the infant room. We are only able to accommodate 4 infants at a time. Obtaining a membership will give you the ability to make reservations further in advance to ensure a space for your infant.

What should I bring and what should I NOT bring?

If your child is in diapers you will need to bring several diapers and wipes along with a change of clothes. If your child is potty training, be sure to bring extra clothes. When packing lunch/dinner for your child, please make sure all the contents are NUT FREE. A cup or water bottle. We sell a variety of water cups and food thermoses. We also serve complimentary snacks; as a last resort lunch and dinner can be ordered at an additional cost.

Items to Bring Every Visit:

• Your child's Empower Kidz (required) no-slip socks (or others from home):
• One pair will be provided at registration- if forgotten, additional pairs may be purchased ($2) at drop off as we are a shoe free facility
• A change of clothes for each child, stored in a labeled ziplock bag
• All personal items clearly labeled with your child’s name
• All necessary diaper changing supplies (labeled with child’s name), including the following:
• Diapers/pull-ups ($1 add-on at check-out for forgotten diapers)
• Creams, powders, etc.
• NOTE: Cloth or reusable diapers will not be permitted
• Shoes for each child to go to our outdoor playground
• Parents are encouraged to provide all snacks and meals, as you know your child's health and dietary needs best, ensuring that all contents are NUT FREE.
• Dress accordingly in comfortable washable clothing
• We may get messy exploring, playing outside, creating, and crafting, so clothing will not remain spotless
• Emergency epi-pen in original RX box
• Required paperwork must be filled out at registration
• Pre-filled formula or breast milk in bottles labeled with your child’s name and the date

Items NOT to Bring:

• Backpacks or bags (with the exception of nursery and toddler room guests who may be potty training may leave a diaper bag in a secured cabinet)
• Large comfort items
• Personal toys from home - We have plenty for them to play with!
• School-age children may bring in homework assignments to work on
• We do have cubbies to store items at the front reception area and hold no responsibility for items lost or misplaced
• Empower Kidz is a cell-phone free zone for children and staff
• No electronic devices are permitted
• Meals or snacks containing nuts
• Non-emergency over-the-counter or prescription medications (we administer emergency medications only)

How often can I drop off?

Empower Kidz is considered an “Alternative Care Program” (also known as drop-in care) - “Drop-in care” is when an operation accepts a child into care on an as-needed basis.

License - Exempt Period: Maximum Drop-off: 4 hours in a day at a limit of 12 hours per week

Can I go in with my child?

For the safety of all the children at Empower Kidz we only permit parents registered for a “Stay & Play” session to enter past the reception area door. For parents dropping off, we ask that you remain in the reception area as a member of our staff helps welcome your child into their play room. You can see the entire space from the front reception windows and we invite you to watch as your child acclimates. We understand dropping off can be hard, at times, for children and parents and want to make it as easy as possible for everyone. The quicker the goodbye, the quicker they acclimate.

Do you provide food?

Empower Kidz provides LAST RESORT meals, if forgotten, at an additional cost, for lunch and dinner. We ask that your child brings their own snacks and meals. Meals are to be in a thermos and/or accompanied with an ice pack for cold foods due to our limited storage space in the refrigerator. Please be sure the contents of the meals packed for your child are entirely NUT FREE. Snacks are complimentary (if forgotten).

Do I have to tell you when I will be back to pick up?

You do not have to let our staff know when you will be back to pick up. This is the beauty of “drop-in” care. However, we do appreciate being notified about your estimated return time. This helps us better accommodate our teacher to child ratios.

Do you round up to the next hour?

At Empower Kidz we charge by the minute. After the first hour, we do not round up to the next hour, so you can drop your child(ren) off and not have to watch the clock!

What qualifications does your staff have?

Our entire staff is FBI background checked and fingerprinted. They are also first aid and CPR certified as well as trained to care for children. Our staff training meets the Minimum Standards put in place by the DFPS for full-time daycare in Texas.

What are your child/caregiver ratios?

At Empower Kidz we staff 1:4 in the infant room and between 1:8 and 1:10 on the main floor for ages 18 mos-10 years. This is well under the Texas Child Care Ratio guidelines.